The Gentle Art of Verbal Self-Defense for Technical Communicators

by Louellen Coker on April 9, 2009

Lone Star Community of the Society For Technical Communication April Meeting

Thursday, April 16, 2009. Crowne Plaza Hotel, Addison, Texas

Do you find yourself in verbal interactions that start out civil and for little or no apparent reason become confrontational? Are you tired of being misunderstood in verbal and written communication where the other party becomes aggressive and even abusive? Elisa Miller, Arroxane Ullman, and Kristin Kirkham would like to tell you about defending yourself verbally while accomplishing your objectives and still maintaining peace and civility.

The Gentle Art of Verbal Self-Defense is gentle because aggression usually cannot be solved with reciprocal aggression nor does it mean permitting the other party to continue their aggressive behavior. It is an art because it is neither a science, a therapeutic approach, nor a treatment for social or psychological problems. Rather, it is a theory with techniques for practical application.

By the end of the presentation, you will know when you are being verbally attacked, what type of attack you are under, how to defend yourself without escalation, and how to follow through. Please join us on Thursday, April 16th for what should be an interesting and valuable program.

To view the menu and register online, visit and then click the Reservations link. You don’t want to miss out on this hot topic! Come and hear The Gentle Art of Verbal Self-Defense for Technical Communicators!

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